Tickets
FAQ

Questions,
answered

Tickets, wristbands, parking, what to bring and what to leave at home.

GeneralTicketingOn siteProhibited items

General

Where is the festival?

The Concourse Project, 8509 Burleson Road, Austin TX 78719, by the south terminal of Austin-Bergstrom International Airport.

What are the hours each day?

Festival hours for Seismic 9.0 will be announced soon.

What are the box office hours?

Box office hours for Seismic 9.0 will be announced soon.

What ages are allowed?

Seismic is 18+ for every ticket type, GA and VIP. Bring a valid ID to get in.

Will there be after parties?

Official Seismic 9.0 after parties are to be announced.

Ticketing

Will my wristband be mailed to me?

No. Everyone picks up their wristband on site, and wristbands are not replaceable, so keep it on. Bring your ID, your ticket QR code from the confirmation email, and a card to connect a payment method to your wristband.

What comes with VIP?

VIP lanes for box office and entry, VIP viewing areas, a VIP lounge and dedicated bar, and VIP bathroom comfort stations.

Can I transfer my ticket?

Yes, through your Eventim (formerly See Tickets) account. It is a friends and family transfer system, so only transfer to people you know and trust.

Will tickets be sold at the door?

Not if the event or a day sells out. Lock yours in early.

Can I get a refund?

All tickets are final sale and non-refundable. Programming, lineup and format can change and are not cause for a refund.

On site

Are there ins and outs?

No ins and outs during a festival day.

Is there parking?

On-site parking is very limited, so rideshare is strongly encouraged. Parking passes go on pre-sale before the event, with an overflow shuttle lot at 812 Outdoor Market just south on Highway 183.

Where is rideshare pickup?

A dedicated pickup and drop-off zone on Daniel Alexander Way, right in front of The Concourse Project.

Can I rent a locker?

Yes. Lockers with universal chargers, weekend and single-day rentals.

Is there food?

Yes, food trucks with vegetarian and vegan options.

Can I bring water?

Bring an empty bottle or hydration pack. Free water stations are inside.

Is Seismic sustainable?

Yes. Vendors use only compostable or recyclable products. Compost goes in green bins, recycling in blue.

What ID works?

State-issued driver license, passport, uniformed services ID, foreign driver license, or an expired driver license together with a state-issued temporary paper ID.

Can I bring medication?

Yes, if over-the-counter meds are factory sealed, no vitamins or supplements, and prescriptions are in the original in-date bottle with a name matching your photo ID, one type per bottle, in reasonable quantities.

Will I be searched?

All vehicles, people and property are subject to search. Refusing a search means no entry.

Are animals allowed?

Service animals as defined by law only, registered at the gate. Emotional support animals are not admitted.

Is it accessible?

The grounds are wheelchair accessible with ADA bathrooms. For accommodations, email info@seismicdanceevent.com.

Is there medical on site?

Yes, medical staff for the whole event and a clearly marked medical tent. If you are not sure it is an emergency, treat it like one. No judgment.

What about weather?

Rain or shine. Lightning, severe wind or flooding can trigger an evacuation called by the public safety team. If the weekend is cancelled or postponed, ticket holders get their options by email.

Camera policy?

Personal compact cameras and small GoPros are fine. No professional rigs: DSLRs, detachable lenses, tripods, big zooms.

Totems?

Allowed at 9.0 with conditions: nothing metal, sharpened or that can be pounded into the ground, and do not block views. Outdoors only.

Lost and found?

Info booth at the official merch booth during the event, or email info@seismicdanceevent.com after. Post-fest pickup Monday 11/16, 3pm to 7pm.

Seismic crowd and stage moment
Seismic crowd and stage moment
Seismic crowd and stage moment
Seismic crowd and stage moment
Leave it at home

Prohibited items

Every bag and person can be searched. Surrendered items are not returned, and staff make the final call.

Not allowed
  • Bad attitudes
  • Bags or backpacks larger than 10 x 10 inches
  • EZ-ups or tents
  • Laser pointers (immediate ejection)
  • Weapons or anything that can be used as one
  • Illegal or harmful substances
  • Motorized vehicles
  • Fireworks or explosives
  • Non-compliant or unsealed medications
  • Vitamins or supplements
  • Pets
  • Large flashlights or spotlights
  • Amplified sound equipment, airhorns, instruments, whistles
  • Outside food or drinks
  • Pacifiers
  • Professional recording equipment
  • Drones
  • War bonnets or traditional Native American headdresses
Allowed, with conditions
  • Hydration packs and bottles, empty at entry
  • Vapes, away from crowds
  • Parasols and umbrellas, not inside
  • Flow toys, outdoors only
  • Totems within the rules, outdoors only
  • Silent hand fans
  • Biodegradable glitter only

Good vibes only. No crowd surfing, no throwing things, no littering, no flash video. If a look belongs to another culture's religious or political expression, leave it alone.

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