Know before you go

8509 Burleson Rd, Building 1, #100, Austin, TX 78719, right by the south terminal at Austin-Bergstrom. Open it in maps.

No. All sales are final, and buying a ticket means you've agreed to that.

If you dispute the charge with your bank or do a chargeback anyway, you're automatically banned from buying anything from The Concourse Project, RealMusic Events and Seismic Dance Event again. Email us first, seriously.

Check spam first (it's always spam). Still nothing? Email info@concourseproject.com and they'll find it and send it again.

Just the price. GA Tier 1 and GA Tier 2 get you exactly the same night. Each tier only has so many tickets, so whichever is the cheapest one still showing, that's the one you want.

No. There are no extra tickets at the door, so if you're thinking about it, buy it now.

Sorry, no. Everyone has to meet the age on the ticket, parent or not. Most nights are 18+, some are 21+, and every listing says which. See all events.

Yes. You can send tickets to friends and family from your See Tickets account at seetickets.us. Only send them to people you actually know, because the venue can't step in if a transfer goes sideways. For anything else, See Tickets support is the one to ask.

Email info@concourseproject.com with what you lost and roughly where. They'll check lost and found and tell you how to pick it up.

No. Once you're in, you're in until you leave for good.

Yes, the lot at 8509 Burleson Rd, first come, first served. The paid overflow lot is next door at 8511 Burleson Rd. VIP ticket holders park by the VIP patio entrance off Daniel Alexander Rd, except after rain.

Don't park across Daniel Alexander Way on the Ferrell Gas and gas station side. You'll very likely come back to an empty spot.

No outside water or bottles, sorry. There's free water at the jugs inside, so drink up.

Any of these, as long as it's yours:

• State issued driver's license
• Passport
• Uniformed services ID card
• Foreign driver's license
• Expired driver's license together with a state issued temporary (paper) ID

Yes. It's wheelchair accessible and has ADA bathrooms. If you need an accommodation, email info@concourseproject.com and tell them what would help.

Guests in wheelchairs with VIP admission can use the backstage VIP viewing area and lounge. There's no reserved seating, but the risers along the back and sides of the VIP area work best. Wheelchairs cannot block aisles, right of ways or fire lanes. VIP restrooms cannot accommodate wheelchairs; the standard indoor restrooms have accessible stalls for every ticket type.

Be decent to everyone and everything in the building. The rest is detail.

• Consent is key. No one touches anyone without consent.
• No flash videography (flash photography is fine).
• No loud talking on the dance floor.
• No crowd surfing. No moshing.
• No cigarettes indoors, ever, or in a crowd outside. Vapes are fine.
• No throwing objects or liquids.
• No food inside. Eat it outside.
• No unauthorized vending.
• No being boring at the rail.
• No littering. Recyclables in recycling, not the landfill bins.

• Bags or backpacks larger than about 10 x 10 inches, and hydration packs
• Weapons or anything usable as one (permitted concealed carry included, this is private property)
• Pepper spray (held at the box office for pickup on exit)
• Scary full face masks
• Outside food or drinks
• Illegal or harmful substances; non-compliant medications, vitamins or supplements
• Gum, paint pens, whistles or sound-making devices, laser pointers
• Flow toys indoors, except on the mezzanine (patio is fine)
• Bright light-emitting objects, costumes, large accessories or devices, including glow sticks
• Professional recording gear or unauthorized photo, video or audio beyond a phone or compact camera (no DSLRs, detachable lenses, tripods, big zooms or audio recorders)
• Pets (as much as we love them)
• War bonnet headdresses

The venue can turn away anything else, or change the rules for a specific show, at its own call.

• LED and flow toys on the upstairs mezzanine, the outdoor patio or field events (unless an event says otherwise)
• Hand fans, as long as they do not make sound over the music
• Full face masks for specific artists
• Parasols at outdoor events only
• A licensed law enforcement officer may carry a firearm at all times and in all places in the state of Texas